The decision to implement a PIM is like ticking over the first domino that will result in large-scale transformation of your business for the better. No matter how technically able your company is, without a prudent plan for the change you’re about to undertake, things probably won’t turn out the way you want.
At Agility Multichannel, while the software may be the catalyst, we understand that transitioning to a Product Information Management solution requires systemic change that will require a coordinated response from across your company. Our team knows this first-hand and that’s what makes our PIM consultancy services so valuable.
Our tenured PIM consultants include former customers as well as former independent PIM implementors who have been in your shoes and onsite in the field with customers throughout their implementations, and beyond. We’re a multidisciplinary group with expertise in digital marketing, publishing catalogs, building e-commerce websites, and meeting the challenges of today’s sophisticated and complicated buying behaviors.
Practical experience takes the lead as we help you implement new workflows, establish new team structures, and put the key systems in place to reap the benefits of your new automated and efficient product information management process.
Is a PIM System Right for You?
Take a 3-minute self-service test that will tell you if Product Information Management is right for your company.
What to Expect
Process Review
We’ll dispatch an experienced Agility Multichannel team or introduce you to our network of consultant specialists. Together we’ll undertake a process review to diagnose key pain points and quickly pinpoint issues such as:
- Siloed processes that lead to delivery of inconsistent product information to customers
- Repetition of product content management tasks that increase workload
- Insufficient detail and depth of the product information reaching customers
- Lack of a single view of analytics on product information for shrewd decision making
- Weakness in cross-selling/up-selling in individual channels and across channels
- Manual preparation and approval processes resulting in long lead times for product introductions
From this review we will develop a practical plan to define best strategic practices, relieve stress across the enterprise, and maximize sales and margins through every sales channel. The plan will prescribe in detail the optimal process for your business, with low-risk “easy wins” that can establish a true enterprise approach in the management of all your product information and associated data.
Implementation
Before we even begin to install Agility, we’ll work with you to devise and develop the ideal process for your business and your timeframe. Learn more about our comprehensive implementation process.
Data Optimization
That old saw “garbage in, garbage out” is still relevant. The quality of the base information that populates your PIM will determine the success of your product information management for commerce initiative. Here’s how we’ll help you ensure you get the most our of your PIM with data optimization.
Master Data Management
While Agility isn’t a total solution for every aspect of Master Data Management, it is a fully integrated solution for managing all aspects of product information and our team will work with you to leverage Agility’s capabilities in your enterprise-wide initiative. Understand more about Agility’s role in Master Data Management.
Ongoing Adoption
Tried-and-true adoption techniques have assisted our customers during some of their most challenging times. Our consultants have honed this approach over the course of engagements with hundreds of clients:
Identify Key Issues. We’ll help you capture and define the tasks that are involved in your current processes. You can’t begin to solve issues without first identifying them.
Involve Everyone. We find it’s best to get all decision-makers together in one room, with strong front-line representation. Input from the people who do the work – product managers, web designers, developers, marketing coordinators – is critical. But we’ll make sure upper management has a strong presence as well. This will need top-down support.
Learn to Recognize Aha! Moments. Throughout the process, participants will have some big recognitions—or “Aha!” moments— that will make them feel impatient to act without building consensus. In those moments our consultants can act as an unbiased facilitator to motivate acceptance of novel, even radical ideas.
Want to Learn more about Agility PIM Professional Services?
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