For second year in a row Magnitude Agility PIM is Number One for Customer Satisfaction above all other MDM vendors
Magnitude Agility PIM today announced that it had again received top ranking for “customer satisfaction” in the 2015 MDM Landscape report from independent research firm The Information Difference.
Citing significant growth in the MDM marketplace over the past year, the annual report ranked leading MDM providers, assigning a significant part of each vendor’s “technology” score to customer satisfaction, as determined by a survey of customers. For the second year in a row, research showed that Magnitude Agility PIM was the vendor with the happiest customers, putting them at the top of a large field of leading, global MDM vendors including IBM, Informatica, Oracle, SAP and Stibo Systems.
Customers scored Agility particularly highly on the question ‘Did the software deliver to your expectations?’ which is a key element of overall customer satisfaction. They also scored very highly on ‘Did the software deliver business benefits?’ which is surely the most important thing of all.
Andy Hayler, President & CEO, The Information Difference