2017 MDM Landscape Report

For the 4th year in a row Agility Multichannel is #1 for Customer Satisfaction

Agility Multichannel, whose Agility® Product Information Management (PIM) and Master Data Management (MDM) software empowers brand manufacturers, distributors and retailers around the world to conquer the complexities of commerce, today announced that  it had once again been ranked #1 for Customer Satisfaction in the 2017 MDM Landscape report.

The report’s author, Andy Hayler, President & CEO of The Information Difference, said, “To rank #1 for customer satisfaction in a survey based on a large sample of references speaks volumes. To do it four years in a row is a huge achievement, showing not just commitment but follow-through."

Hayler continued, “Customers scored Agility particularly highly on the question 'Did the software represent value for money?' which is a key element of overall customer satisfaction. They also scored very highly on 'Did the software deliver business benefits?' which is surely the most important thing of all."

Agility Multichannel CEO Richard Hunt commented: “The MDM Landscape Report is respected industry-wide, and its survey is extensive, covering all of the major MDM vendors. It’s an honor to be included, let alone to consistently receive such high technology ratings. We’re delighted once again to receive this highest of endorsements from our customers.”

You can download the report here:

2017 MDM Landscape Report customer satisfaction

Information Difference

Customer Satisfaction

To rank #1 for customer satisfaction in a survey based on a large sample of references speaks volumes. To do it four years in a row is a huge achievement, showing not just commitment but follow-through.

Report author Andy Hayler, CEO & President of The Information Difference